Listen To My Latest Podcast Episode:
Navigating the Franchise World as an Entrepreneur with Lisa Linkowsky
Terms & Conditions
Premium À La Carte Merchandise Design
We can’t wait to get started on your project! Ahead, we’ve mapped out all the deliverables for this project so you know what you’ll be receiving, a list of brand assets that you’ll need to provide before we get started (see Client Responsibilities section), phases and the revision process so you can plan accordingly! This ensures every project is a major success from the start.
SERVICE DELIVERABLES:
- Visionary Pre-Project Consultation Call: One call to discuss new merchandise concept and design requests (up to 30 minutes)
- Revision Calls: Up to 2 total. Additional revisions will be communicated through email approvals and a collaboration document.
Premium À La Carte Merchandise Design Deliverables
- Up to 3 Designs to be shared with Client for review.
- Client to select one design layout to move forward with into the revision phase.
- Once revisions are completed and approved, we’ll then export and provide print-ready files.
- 3D Rendering of Merchandise to show full design (one colorway)
Premium À La Carte Merchandise Design does NOT include the actual creation of the merchandise or apparel.
Visionary Pre-Project Consultation
The agency shall provide the client with one Visionary Pre-Project Consultation. The parties shall agree on an acceptable date and time for conducting the Pre-Project Consultation via Zoom. This consultation may be scheduled no later than 10 business days from the day the client sends through the first payment and agrees to the terms and conditions.
Cost
The total cost of all services the agency agrees to provide to the client on a one-time basis for the premium à la carte merchandise design is inclusive of the agency’s services, any setup time, out-of-pocket costs, administrative fees, assistance, and subcontractor costs.
- Total Cost: Confirmed upon use of the check-out form.
CLIENT RESPONSIBILITIES
To ensure a smooth project kickoff, the client must provide all brand assets within 7 days of the project start date.*
This includes, but is not limited to:
- Complete the Visionary Merchandise Questionnaire (provided by Visionary Advantages via email once you sign up!)
- Brand Guide (if you have one)
- All logo files
- Brand Colors & Font Preferences
- Brand graphics
- Disclosure of any brand requirements upfront
- Disclosure of any rules and regulations upfront
- Merchandise Design Requirements & Templates for your selected Printer
- Finalized list of design requirements for the selected merchandise item, including any required text, logos, QR codes, imagery, disclaimers, or specific placement notes.
*The official project start date begins once you submit your payment and agree to these terms and conditions. The Visionary Advantage team cannot begin work until all brand assets and design requirements are received.
PROCESSES, REVISIONS,& TIMELINES
To help you track where we are in your project and know what’s expected when, here’s a phase-by-phase breakdown of the Premium À La Carte Merchandise Design experience. This structure keeps everything on track so we can create magic without delay!
Phase Completion Process: Each phase is broken down to ensure we’re all on the same page and remain within our project’s goal timeline.
Once a phase is complete, the projects within that phase and revision rounds are considered approved and completed. However, if change requests are made after they have already been approved and considered complete, the new revisions will be charged at our $125 hourly rate. Revision rounds do not roll over at any time and cannot be used on additional designs beyond those defined in the scope of this project.
PHASE 1: Brand Alignment (Week 1)
Estimated Timeline: Week 1
Focus: Brand alignment
What Happens:
- Client submits completed Apparel & Merch Questionnaire
- Visionary Pre-Project Consultation Call on Zoom
- Client provides brand assets (logos, colors, fonts, inspiration, etc.)
- Agency reviews any product specs (garment style, format needs, production vendor info if applicable)
Client Deadlines:
- Submit all assets and Questionnaire before design work begins
- Schedule Visionary Pre-Consultation Call
- Confirm garment/merch type, specs, and any must-haves
PHASE 2: Initial Design (Week 2)
Estimated Timeline: Week 2
Focus: Design Merchandise
What Happens:
- Agency designs 3 unique apparel/merch concepts for review.
- We’ll review the initial design mock-ups with you on a call. You’ll then select one design to move forward into the revision phase.
Client Deadlines:
- Review all concepts and select 1 design direction to move forward with
- Provide decision within 3 business days of receiving the designs
PHASE 3: Revisions & Finalization (Weeks 2-3)
Estimated Timeline: Weeks 2-3
Focus: Final Review
What Happens:
- Up to 2 rounds of revisions on the 1 selected design
- Agency applies edits and reshares updated files for review
Client Deadlines:
- Submit feedback within 3 business days for each round of revisions
- Final approval required to move to production file formatting and 3D rendering export.
*Once the 1 design direction is approved to move into revisions, we will be developing only one design. New design concept requests require a separate scope of work and cost.
PHASE 4: Production-Ready Files
Estimated Timeline: By end of week 3 (subject to timely client feedback and approvals).
Focus: File delivery
What Happens:
- Final design exported into print-ready formats (PDF, AI, EPS, PNG or per vendor requirements)
- 3D Rendering files exported for brand’s use.
- Files delivered via shared folder
Client Deadlines:
- Notify us of any specific vendor requirements or print specs prior to design export
LATE REVISION REQUESTS
To keep everything on track, it’s important to submit revision requests by the agreed-upon deadline for each milestone.
Revisions received after the deadline will incur an additional fee of $100 for every 5 business days past the deadline. This helps us keep the project moving efficiently! For example, if your revision request is due by October 10th and we don’t receive feedback until October 15th, a $100 fee would be applied. If revisions are received after October 20th, the fee would increase to $200.
Late revisions may also impact the overall project timeline.
*Fees for late revisions will be automatically charged to the credit card on file.
REVISION LIMITS & ADDITIONAL FEES
Each design phase includes up to 2 revision rounds. Should additional revisions be needed beyond the included rounds, or if requests are submitted after the approval deadline, they will be billed at $125 per hour. This helps us maintain a focused workflow that allows us to deliver the project on time.
Revision rounds do not roll over at any time and cannot be used on additional merchandise designs.
Once a deliverable has been approved and confirmed by your brand, that part of the project is considered complete.
FAQ
Here are answers to a few common questions about scope adjustments and add-on pricing.
What if I want to revise more than one design, or request additional new designs? If you would like to see additional designs revised in addition to the one that is included in this project—those requests will be scoped accordingly at our $125 hourly or a project-based rate.
Can I change the design after I approve it?
Once your selected design is approved and files are exported for production, any additional changes or updates would require a new project scope and additional fees.
For additional color variations, $225 per item.
For additional fully developed designs with print ready files, the total cost is $1,775 per item.
CANCELLATION & REFUND POLICY
Due to the highly customized nature of this creative work and the significant upfront time investment, no refunds will be provided once the project is underway.
SEE FULL TERMS & CONDITIONS PAGE
For additional legal terms — including but not limited to our Force Majeure clause, Cancellation & Refund Policy, limitation of liability, and other important provisions — please refer to our full Terms & Conditions at visionaryadvantages.com/legal.