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Terms & Conditions
Custom Brand Artwork
We can’t wait to get started on your project! Ahead, we’ve mapped out your project deliverables, the brand assets we’ll need from you (see Client Responsibilities), the design phases, and the revision process—so you can plan ahead and set us both up for success.
SERVICE DELIVERABLES:
Custom Brand Artwork
Brand sketches, tailored just for you! Send us your photos and we’ll turn your property or brand’s charming elements into stunning masterpieces.
- Custom brand artwork designs (quantity based on your checkout selection)
- Visionary Video Walkthrough (delivered via Loom for your review)
- Complete file suite (PDF, JPEG, PNG, and AI source files)
- Up to 2 rounds of revisions
Note: This service includes design deliverables only. Printing services are not included.
COST: The total cost for the Custom Brand Artwork project is determined by the quantity selected at checkout. This amount covers all services listed, including setup time, design work, and administration. No additional hidden fees.
CLIENT RESPONSIBILITIES
To keep your project moving forward, all required brand assets must be submitted within 7 days of the project start date.*
Here’s what we need from you:
- Completed Visionary Questionnaire (provided upon sign up)
- Brand Guide (if you have one!)
- All hi-res logo files
- All photos or images you’d like us to use as artwork references
Note: We cannot begin the project until all brand assets are submitted and received.
PROCESSES, REVISIONS, & TIMELINES
To help you track where we are in your project and know what’s expected when, here’s a phase-by-phase breakdown of the Custom Brand Artwork experience. This structure keeps everything on track so we can create magic without delay!
Phase Completion Process: Each phase is broken down to ensure we’re all on the same page and remain within our project’s goal timeline.
Once a phase is complete, the projects within that phase and revision rounds are considered approved and completed. However, if change requests are made after they have already been approved and considered complete, the new revisions will be charged at our $125 hourly rate.
PHASE 1: Brand Asset Collection & Design
Estimated Timeline: Weeks 1–2
Focus: Artwork Development
What Happens:
- You submit all required assets and the completed questionnaire
- Once we receive everything, we begin designing your artwork (7–10 business days)
- You’ll receive a Visionary Video Walkthrough via email for review
Client Deadlines:
- Submit all brand assets within 7 days of signing up
- Submit revision requests within 3 business days of receiving the designs
PHASE 2: Review & Finalize Artwork
Estimated Timeline: Week 2-3 (subject to timely client feedback and approvals)
Focus: Approval & Final File Delivery
What Happens:
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Final file suite (AI, PDF, JPEG, PNG) is sent to you.
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Once artwork is approved and files are delivered, the project is considered complete.
Note: Any major edits requested after final delivery will require a new scope of work and will incur additional fees.
LATE FEEDBACK & REVISION FEES
To keep your project moving smoothly, please submit any revision requests within 3 business days of receiving your artwork.
Revisions received after the deadline will incur an additional fee of $100 for every 5 business days past the deadline. This helps us keep the project moving efficiently! For example, if your revision request is due by October 10th and we don’t receive feedback until October 15th, a $100 fee would be applied. If revisions are received after October 20th, the fee would increase to $200. Fees for late revisions will be automatically charged to the credit card on file.
Late revisions may also impact the overall project timeline, which will be discussed as needed.
REVISION LIMITS AND FEES
Each Custom Brand Artwork package includes up to 2 rounds of revisions. Any additional revisions or updates submitted after final approval or outside of the outlined timeline will be billed at $125/hour. This ensures we’re collectively staying within scope and delivering your project smoothly and on time!
No rollover revisions or mock-up designs at any time.
SEE FULL TERMS & CONDITIONS PAGE
For additional legal terms — including but not limited to our Force Majeure clause, Cancellation & Refund Policy, limitation of liability, and other important provisions — please refer to our full Terms & Conditions at visionaryadvantages.com/legal.