Terms & Conditions
We can’t wait to get started on your project! Ahead, we’ve mapped out all the deliverables for this project so you know what you’ll be receiving, a list of the brand assets that you’ll need to provide before we get started (see Client Responsibilities), phases and the revision process so you can plan accordingly! This ensures every project is a major success from the start.
The agency shall provide the client with one pre-service consultation. The parties shall agree on an acceptable date and time for conducting the pre-service consultation via Zoom. This consultation may be scheduled no later than 10 business days from the day the client sends through the first payment and agrees to the terms and conditions.
The total cost of all services the agency agrees to provide to the client on a one-time basis for the new webpage add-on is inclusive of the agency’s services, any setup time, out-of-pocket costs, administrative fees, assistance, and subcontractor costs.
To ensure a smooth project kickoff, the client must provide all brand assets within 7 days of the project start date.*
This includes, but is not limited to, the following:
*The official project start date is the date of the Visionary Kick-Off Call. The Visionary Advantages team cannot commence work until all brand assets are received and access is granted across all necessary platforms.
To help you track where we are in your project and know what’s expected when, here’s a phase-by-phase breakdown of the new webpage add-on experience. This structure keeps everything on track so we can create magic without delay!
Phase Completion Process: Each phase is broken down to ensure we’re all on the same page and remain within our project’s goal timeline.
Once a phase is complete, the projects within that phase and revision rounds are considered approved and completed. However, if change requests are made after they have already been approved and considered complete, the new revisions will be charged at our $125 hourly rate.
Estimated Timeline: Week 1
Focus: Brand alignment
What Happens:
Client Deadlines:
Submit all brand assets within 7 days of signing up.
Estimated Timeline: Weeks 1-2
Focus: Webpage Design
What Happens:
Client Deadlines:
Estimated Timeline: Weeks 2-3
Focus: Webpage Design & Development
What Happens:
Client Deadlines:
*Once a page is approved for development, only minor updates—like text edits or photo swaps—can be made. Major design changes beyond text edits or photo swaps require a separate scope of work.
What Goes Beyond a Text Edit or Photo Swap?
Once a design is approved and moves into the next phase, we consider that version final (with the exception of text edits and photo swaps on webpage designs when it is in the development stage).
If you need larger updates down the road—like new mockups, original artwork from our team, major color adjustments that impact the full page, or adding brand-new sections—those requests are considered a fresh design phase and will be scoped accordingly at our $125 hourly or a project-based rate.
To keep everything on track, it’s important to submit revision requests by the agreed upon deadline for each phase.
Revisions received after the deadline will incur an additional fee of $100 for every 5 business days past the deadline. This helps us keep the project moving efficiently! For example, if your revision request is due by October 10th and we don’t receive feedback until October 15th, a $100 fee would be applied. If revisions are received after October 20th, the fee would increase to $200. Fees for late revisions will be automatically charged to the credit card on file.
Late revisions may also impact the overall project timeline, which will be discussed as needed.
Each New Webpage Add-On includes up to 3 revision rounds (up to 2 for design, 1 after development). Should additional revisions be needed beyond the included rounds, or if requests are submitted after the approval deadline, they will be billed at $125 per hour. This helps us maintain a focused workflow that allows us to deliver the project on time.
Revision rounds do not roll over at any time.
Once a deliverable has been approved and confirmed by your brand, that part of the project is considered complete.
For additional legal terms — including but not limited to our Force Majeure clause, Cancellation & Refund Policy, limitation of liability, and other important provisions — please refer to our full Terms & Conditions at visionaryadvantages.com/legal.