Terms & Conditions
We can’t wait to get started on your project! Ahead, we’ve mapped out all the deliverables for this project so you know what you’ll be receiving, a list of the brand assets that you’ll need to provide before we get started (see Client Responsibilities section), phases and the revision process so you can plan accordingly! This ensures every project is a major success from the start.
Visionary Advantage Includes:
Visionary Strategy Session (1)
Social Media Roadmap Creation (1): includes up to 2 rounds of revisions upon request.
Optimization of the following social media platforms during our set-up timeframe, and updated every 3 months:
LinkedIn Business Page
Facebook Business Page
Instagram Business Profile
Custom-designed cover photo and profile image, formatted and uploaded
Professional page setup including a comprehensive audit and implementation of updates to button links, page copy, and applicable search and visibility features to strengthen your brand presence
Custom-designed cover photo and profile image, formatted and uploaded
Professional page setup including a comprehensive audit and implementation of updates to button links, page copy, and applicable search and visibility features to strengthen your brand presence
Profile image formatting and upload
Optimization of bio copy, profile links, and highlight cover images to enhance brand clarity and professionalism
16 Professional Social Media Posts Per Month on the following platforms (typical scheduling cadence at 4 per week):
This includes:
Keyword Report (up to 5 keywords)
Competitor Research (up to 3 competitors)
Monthly SEO-Optimized Blog Post (1)
Hashtag Report (1)
Monthly Social Media Report (1)
Monthly Live Updates to Review Report (up to one 30-minute monthly meeting upon request)
Note: This package includes static social media graphics only, including carousel posts. Video content and music are not currently supported through our scheduling tools. If you’d like to add music, you’re welcome to upload the graphics and captions directly to your account and add music natively within the platform.
PRE-PROJECT CONSULTATION
Agency shall provide Client with one Visionary Kick-off Call session.
The Parties shall agree on an acceptable date and time for conducting this consultation call via Zoom. This consultation may be scheduled no later than 10 business days from the day the client sends through first payment and agrees to the terms and conditions.
COST
The total cost of all services Agency agrees to provide to Client on a monthly basis for the Visionary Advantage (the “Total Cost”). Total Cost is inclusive of Agency’s Services, any setup time, and out-of-pocket costs, administrative fees, assistance, and subcontractor costs.
One-Time Set-up Fee: $500
Monthly Cost: $985 per month, for a 3-month minimum commitment.
In order for the Agency to get started, the client must provide all of brand assets within 7-days of the project start date.* This includes, but is not limited to, the following:
*The official project start date is the Visionary Kick-Off Call date. Visionary Advantage Team cannot start projects until all brand assets are received and access is granted across all necessary platforms.
To help you track where we are in your project and know what’s expected when, here’s a phase-by-phase breakdown of The Visionary Advantage experience. This structure keeps everything on track so we can create magic without delay!
Phase Completion Process: Each phase is broken down to ensure we’re all on the same page and remain within our project’s goal timeline.
Once a phase is complete, the projects within that phase and revision rounds are considered approved and completed. However, if change requests are made after they have already been approved and considered complete, the new revisions will be charged at our $85 hourly rate.
Estimated Timeline: Week 1
Focus: Brand alignment
What Happens:
Client Deadlines:
Estimated Timeline: Weeks 2-4
Focus: Crafting your signature look.
What Happens:
Client Deadlines:
Estimated Timeline: Weeks 3-4
Focus: Final Review & Scheduling
What Happens:
Client Deadlines:
Estimated Timeline: Weeks 1-2
Focus: Monthly Caption writing
What Happens:
Client Deadlines:
Estimated Timeline: Weeks 2-4
Focus: Monthly Graphic Design
What Happens:
Client Deadlines:
Each month, once your social media posts are prepared, the Agency will share the content for Client review. We aim to deliver content for review between days 20–25 of your monthly cycle. This includes one round of revisions upon request.
The Client must submit any revision requests within three (3) business days of receiving the content. If we do not receive feedback within that timeframe, the content will be considered approved and will move forward to scheduling and posting so that we don’t delay your content scheduling. For revisions after this timeline, please see our late revision policy below.
Estimated Timeline: Weeks 4
Focus: Monthly Content Scheduling
What Happens:
Client Deadlines:
We know questions come up along the way! Here are answers to some of the most common questions about your Visionary Advantage experience.
When & how will I receive the content for review each month?
We’ll email you an easy, collaborative Google document every month with your new content, ready for review. In that email, we’ll also let you know when your revision notes and approval are due. We aim to send these out between the 20th–25th of each month (timing may vary slightly due to weekends, holidays, or additional behind-the-scenes refinements to make your content shine).
How do I submit revision requests?
You’ll be able to type directly into the collaborative Google documents we send you each month. The document includes side-by-side columns that display your captions and graphics for review, with a column right next to them where you can add any revision notes. Blog posts will be sent in a separate Google Doc — simply leave your comments or edits directly in that document, and we’ll handle the updates from there.
What happens if I miss the revision window and the content auto-posts, but I later want something changed?
Once content is approved or auto-approved and scheduled, any requested changes after that point would require a new scope of work and will be billed at our standard $85/hour rate.
What if I have revision requests after the 3-business day deadline?
If additional revisions are needed or requests are submitted after the deadline, a fee of $85/hour will apply to ensure we’re collectively staying within scope and delivering your project on time.
Does your team post to Instagram Stories?
We do not post on Instagram Stories at this time– but we do encourage brands to repost their graphics onto stories for increased exposure!
Does your team respond to social media messages or comments?
We do not currently manage direct engagement or message responses. Because social media interactions often involve customer support, sales, or nuanced brand communication, your in-house team is the best voice for these conversations. Think of it as a valuable opportunity to build genuine relationships with your audience!
How will I receive the monthly social media report?
We’ll email you your monthly report during the first week of the new month.
How do I request my Monthly Live Update call?
We’ll include a calendar link in the same email as your monthly report. You can use this link to schedule your 30-minute Monthly Live Update call at your convenience. The email will go out during the first week of each month.
What’s included in the Monthly Live Update call?
Your Visionary Advantage package includes one 30-minute Monthly Live Update call (upon request). During this call, we’ll review your monthly social media report together, discuss results, collaborate on next month’s content, and address any adjustments you’d like to see in future posts.
What do the monthly calls NOT include?
The Monthly Live Update calls do not include full strategy consulting. If you’d like more in-depth strategy sessions, we offer a variety of Visionary Strategy Sessions, which you can explore through our Visionary Consulting Services.
What if I don’t request my Monthly Live Update Call? Can I roll it into another month?
If you’re busy and choose not to schedule your Monthly Live Update Call, that’s totally okay! Just know that calls are available on a month-to-month basis and do not roll over. Each month is treated as a fresh opportunity for us to connect and align on your content.
To keep everything on track, it’s important to submit revision requests by the agreed-upon deadline for each milestone.
You’ll receive up to 2 rounds of revisions during your first month in the Visionary Advantage program.
For ongoing months after, 1 round of revisions is included at no additional cost. If more revisions are needed, or requests come in after the deadline, a fee of $85 per hour will be applied to ensure we’re collectively staying within scope and delivering your project smoothly and on time.
Approval Timelines: The Client must submit all revision requests within three business days of receiving the completed assets. After this, the content will be auto-approved to move forward to schedule and post.
Late revisions may also impact the overall project timeline, which will be discussed as needed.
*Fees for additional or late revisions will be automatically charged to the credit card on file.
Many clients come to us with existing blog content from previous websites or additional social posts they’d love to incorporate. We’re always excited to see brands grow and evolve!
That said, client-created content uploads and publishing are considered a separate scope of work. Even when content is already created, uploading requires platform-specific formatting, internal coordination, quality checks, scheduling, and final review to make sure everything looks and performs as intended.
Because of this, uploading client-created content isn’t included. If additional uploads are needed, we’re happy to support through an add-on, or a separate engagement, depending on what works best.
Our goal is to keep the process smooth, timelines clear, and the final result polished across every platform.
The Visionary Advantage package is a 3-month minimum commitment. After the initial 3-month term, services will continue on a month-to-month basis unless canceled in writing. Due to the customized nature of this work and the significant time investment, no refunds will be provided once the current month’s work is underway.
For additional legal terms — including but not limited to our Force Majeure clause, Cancellation & Refund Policy, limitation of liability, and other important provisions — please refer to our full Terms & Conditions at visionaryadvantages.com/legal.