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Terms & Conditions

The Visionary Ecomm Shop Pro

We can’t wait to get started on your project! Ahead, we’ve mapped out all the deliverables for this project so you know what you’ll be receiving, a list of the brand assets that you’ll need to provide before we get started (see Client Responsibilities section), and the revision process so you can plan accordingly! This ensures every project is a major success from the start.  

SERVICE DELIVERABLES:

The Visionary Ecomm Shop Pro Includes: 

  • Individual Product Uploads (Quantity To Be Determined– Client to Confirm with Visionary Team)
    • Agency to set-up photos and product information. (Quantity To Be Determined– Client to Confirm with Visionary Team)
    • Product information & photos to be provided by Client. (Quantity To Be Determined– Client to Confirm with Visionary Team)
  • Product Template page:
    • Includes Graphic Design and Development.
  • 404 Page
    • Includes Graphic Design and Development.
  • Thank You Page
    • Includes Graphic Design and Development.
  • FAQ Page
    • Includes Graphic Design, Copywriting and Development.
    • Client to provide list of FAQs (up to 20).
  • Shipping & Return Policy
    • Includes Graphic Design and Development.
    • Client to provide policy.
  • Terms & Conditions/Privacy Policy
    • Includes Graphic Design and Development.
    • Client to provide policy.
    • Agency is not responsible for any legal liabilities or action.
  • Woocommerce & Payment Processor Connection
    • Agency to set-up payment processor for functionality.
    • Client is responsible for coordinating bank credentials with payment processor in a timely manner in order for Agency to set-up. This must be set-up 20 days prior to website launch date.
  • Smart Form CRM Integration
    • This could be one of the following: subscribe form, contact us, schedule a call form, etc.
    • Client to provide admin access to CRM so Agency can properly set-up and make the connection.*

 

PRE-PROJECT CONSULTATION

Agency shall provide Client with one Pre-Service consultation call. 

The Parties shall agree on an acceptable date and time for conducting the pre-Service consultation via Zoom. This consultation may be scheduled no later than 10 business days from the day the client sends through first payment and agrees to the terms and conditions. 

COST

The total cost of all services Agency agrees to provide to Client on a one-time basis for the Visionary Ecomm Shop Pro (the “Total Cost”). Total Cost is inclusive of Agency’s Services, any setup time, and out-of-pocket costs,  administrative fees, assistance, and subcontractor costs.

Starting at $4,875. Price varies depending on the quantity of products and page add-ons. Must speak to a Visionary Team member first. 

 

CLIENT RESPONSIBILITIES

In order for the Agency to get started, the client must provide all of the brand assets within 7-days of the project start date.*

This includes, but is not limited to, the following:

  • Brand Privacy Policy / Terms and Conditions
  • Shipping & Return Policy
  • Shipping details for Woocommerce set-up
  • FAQ list of questions
  • Share Any Brand Requirements Up Front
  • Share Any Rules & Regulations Up Front
  • Access to CRM (to connect email sign-up forms)
  • Product info and photos for individual product uploads

*The official project start date is the Visionary Kick-Off Call date. Visionary Advantage Team cannot start projects until all brand assets are received and access is granted across all necessary platforms. 

WEBSITE DESIGN & DEVELOPMENT PROCESS

Ecomm Page Designs: The Agency will design and develop the webpages based on the Brand Guidelines and provided assets and information.

  • Designs will be shared with the client for review. 
  • Revisions: Includes up to two rounds of revisions. Clients must submit revision requests and feedback within three business days of receiving Page designs. Once a page is approved for development, only minor updates—like swapping images or tweaking text—can be made. Major design changes (such as new section buildouts or redesigns like major color changes) would require a separate scope of work.
  • Full Website Review: Once the website is ready to go live, we’ll review together for final feedback. 
  • Website Revisions: One round of revisions are included after the full website review meeting. The Client must submit all revision requests within five business days of receiving the complete website design.

 

LATE REVISION REQUESTS

To keep everything on track, it’s important to submit revision requests by the agreed upon deadline for each milestone. 

Revisions received after the deadline will incur an additional fee of $100 for every 5 business days past the deadline. This helps us keep the project moving efficiently! For example, if your revision request is due by October 10th and we don’t receive feedback until October 15th, a $100 fee would be applied. If revisions are received after October 20th, the fee would increase to $200. 

Late revisions may also impact the overall project timeline, which will be discussed as needed. 

*Fees for late revisions will be automatically charged to the credit card on file.

REVISION LIMITS AND FEES

For the Visionary Ecomm Shop Pro, we include up to 2 revisions per design phase at no additional cost. If more revisions are needed or requests come in after the deadline, a fee of $125 per hour will be applied to ensure we’re collectively staying within scope and delivering your project smoothly and on time.