Terms & Conditions
We can’t wait to get started on your project! Ahead, we’ve mapped out all the deliverables for this project so you know what you’ll be receiving, a list of brand assets that you’ll need to provide before we get started (see Client Responsibilities section), phases and the revision process so you can plan accordingly! This ensures every project is a major success from the start.
In order for the Agency to get started, the client must provide all of brand assets within 7-days of the project start date.*
This includes, but is not limited to, the following:
Please note: It is the client’s responsibility to provide accurate file size specifications required by their video conferencing platform prior to file delivery.
*The official project start date is the Visionary Kick-Off Call date. Visionary Advantage Team cannot start projects until all brand assets and content are received.
To help you track where we are in your project and know what’s expected when, here’s a phase-by-phase breakdown of this experience. This structure keeps everything on track so we can create magic without delay!
Phase Completion Process: Each phase is broken down to ensure we’re all on the same page and remain within our project’s goal timeline.
Once a phase is complete, the projects within that phase and revision rounds are considered approved and completed. However, if change requests are made after they have already been approved and considered complete, the new revisions will be charged at our $125 hourly rate.
Estimated Timeline: Weeks 1–2
Focus: Zoom Background Design
What Happens:
Client Deadlines:
Estimated Timeline: Weeks 2–3
Focus: Final Review & File Delivery
What Happens:
Client receives 1 round of revisions on the selected Zoom background design.
Once the Team Zoom Background design is approved, we will deliver your final video-ready file (JPEG and PNG).
Client Deadlines:
Submit revision feedback within 3 business days for each round of revisions.
Final approval required prior to file export and delivery.
Once the final Team Zoom Background files have been delivered and approved, the project will be considered complete. If you need additional design work or edits after that point, we’ll be happy to support you through a new scoped project or hourly engagement.
We include 1 revision round at no additional cost for this project. Revision rounds do not roll over or apply to additional designs.
Once a deliverable has been approved by your brand, that part of the project is considered complete.
If more revisions are needed, or if revision requests come in after the deadline, a fee of $125/hour will be applied to ensure we remain within project scope and timelines.
To keep everything on track, it’s important to submit revision requests by the agreed-upon deadline for each milestone.
Revisions received after the deadline will incur an additional fee of $100 for every 5 business days past the deadline. This helps us keep the project moving efficiently!
Example: If your revision request is due by October 10th and we don’t receive feedback until October 15th, a $100 fee will apply. If revisions are received after October 20th, the fee will increase to $200. Fees for late revisions will be automatically charged to the credit card on file.
Late revisions may also impact the overall project timeline, which will be discussed as needed.
Important: Once your Team Zoom Background Design is approved and final files are delivered, any future changes, edits, or new Zoom Background Design requests will require a new project scope and will be billed at our current hourly or project-based rates.
Once final files are delivered to the client, Visionary Advantages retains no responsibility for third-party reformatting or technical errors. It is the client’s responsibility to provide accurate file size specifications prior to file delivery.
We know you may have a few extra questions along the way! Here are some quick answers to common questions about your Team Zoom Background Design project. If you have additional questions not listed here, feel free to reach out to our team — we’re always happy to help!
What if I want to request additional Zoom backgrounds after this project?
We love repeat projects! If you’d like a new Team Zoom Background Design after this one is complete, it will require a new project scope and will be quoted at our current hourly or project-based rates.
Can I make text or minor updates to my Zoom background after final approval?
Once the Team Zoom Background Design is approved and final files are delivered, any future text edits or content swaps will be billed at our current hourly rate ($85/hour). Significant design changes or requests for new versions will require a new project scope.
Will Visionary Advantages upload the Team Zoom Background Design for me?
This project is for design services only. We do not offer technical set-up services, IT or coordinate with 3rd party vendors. Visionary Advantages is not responsible for any technical issues, new size specification adjustments or errors from the 3rd party vendor.
For additional legal terms — including but not limited to our Force Majeure clause, Cancellation & Refund Policy, limitation of liability, and other important provisions — please refer to our full Terms & Conditions at:
visionaryadvantages.com/legal.